Rebuild Passenger Confidence

Boost passenger confidence to accelerate recovery

The worldwide travel disruption caused by the pandemic outbreak has raised some concerns around passenger trust in air travel.   According to the International Air Transport Association (IATA), 40% of recent travelers plan to wait at least six months after the virus is contained before flying again. Passenger demand throughout the year is expected to be 48% lower than in 2019. Coordinated measures on passenger safety to improve passenger confidence will mitigate alternative to flight. 

The passenger experience is even more important within the aircraft cabin, where passengers can enjoy a long-haul journey to reach their destination. To facilitate the recovery, aircraft OEMS can take the opportunity to rethink the cabin design in order to accommodate the need for safe and clean space. 

Nevertheless, this industry has strong experience of preventing the spread of illness – which is why airlines, airports and aircraft OEMs already have robust safety protocols in place. The aviation industry has the safety of its passengers in its DNA. In the “new normal” that follows the pandemic, passenger safety needs to be built in at every stage, from design to departure and flight.