Quality Incident, CAPA Management & Audit

Bring high quality products to market more quickly and reliably with powerful quality management processes

A comprehensive quality management is needed in today's environment in order to manage complaints appropriately and provide corrective and preventative action for any deviation or nonconformance incident. Proper reporting and audit management can be complex but with the right tools, this process can be streamlined and cost-controlled.

The Quality Incident: CAPA Management & Audit solution provides a complete end-to-end quality process in one 'closed-loop' system of record.  Any consumer complaint, recall or deviation spawning an investigation into product improvements are fully documented.  The solution provides a formal CAPA process linked to an issue, root cause analysis and documentation for approval.  Additionally, workflow and resources are managed in one system with visibility to the resources working quality while supporting Controlled Documentation.