Enterprise Quality Management
Minimize issues and related costs, and increase customer loyalty by establishing global quality practices from customer support to issue and defect management
High-Tech companies need to ensure that outputs, benefits, and the processes by which they deliver products meet stakeholder requirements and are fit for purpose. For products in market, when issues occur, proper processes from issue analysis to impacts to resolution need to be in place.
The Enterprise Quality Management solution delivers four components: Quality Planning, Quality Assurance, Quality Control and Continuous Improvement. These include procedures, tools and techniques to ensure that the outputs meet quality standards and requirements