Quality Management

Manage complaints, CAPAs, non-conformance reports (NCRs) with an effective, consolidated, global approach.

Organizations are consistently struggling to deal with quality issues efficiently and effectively. As the complexity of products and processes increases, this predicament only promises to worsen.

Quality Management manages the entire event lifecycle from customer event intake through investigation, root cause analysis and closure. This comprehensive solution helps manufacturers expand programs to best capture a wide scope of operations intelligence, which can drive continuous improvement and streamline their quality processes. It provides ease of use at all levels of the organization for managing quality events, corrective and preventive actions (CAPA), product non-conformance, and audits. It is all about collecting the right data, and making it available to the right person, at the right time. This very powerful combination, if done right, can have a profound impact on performance and a pathway to becoming best-in-class.